Brand storyteller & website writer for service providers

You know you’ve outgrown the words you wrote when your business was starting out.

The brand you've built deserves to be heard...

How do you sound like you, without putting your whole life on show and still come across as professional?

As a brand voice strategist and website writer, I take your experiences and craft a verbal identity that feels so unmistakably you that clients will instantly fall in love with you and your offer.

Feel connected to what you’re saying, get the clients you deserve, and make writing for your business a damn sight easier.

But, why listen to me? I want to share my experience with you

Writing for one of the UK’s biggest household names and their partner brands.

Ex Features Editor for NEXT
Award-winning Head of Content

SEO, email marketing, creative campaigns, website writing. You name it, my team did it.

The copywriter for copywriters

The expert that experts hire to take their work to a whole new level.

ARE THESE THE VIBES?

Before we get into brand voice, is this where we’re at?

The latest content marketing hack has you pulling your hair out, the AI prompts are making you blend in with everyone else, and your website is lacking enquiries, all while the content inconsistency is burning you out…

Now, you’ve become the best-kept secret in your industry because pesky thoughts are speaking louder than impactful words.

…And you’re trying to, y’know, run your business sigh

So, imagine* for a moment if your brand writing efforts could achieve…

Conversion rate of enquiries to high-paying customers two weeks after updating website content.

73%

Increase in pre-order sales compared to the previous year with a one-page website.

200%

Passive sales, after sending a spontaneous but responsive email.

£1k+

In local search, be the first link in the AI summary for your industry.

Page 1

But this is more than just a numbers game. Writing for your business shouldn’t feel like such a chore when the idea was to build something you adore.

Let your brand voice ground you when you feel lost for words, and, dare I say, make the content-writing parts easier and much more enjoyable.

*No need to imagine… actual results from my looovely clients this year. And if they can do it... why shouldn't you?

THE JUST CUSTARD COPY METHOD

Foundations first, the rest will follow…

Brand voice + Content Strategy + Website Writing

Ten years of brand copywriting for some of the UK's best-known names means I can confidently tell you that a content writing strategy without brand voice foundations lacks substance and connection. No matter how pretty the words are.

I know the best brand owners are the ones who listen and allow their thoughts to wander; they write content that attracts like-minded people. Call me old-fashioned, but I want to hear their POV, not a robot's.

Here we nail brand voice first, content strategy second, content writing last. Everything (and I mean ev-ery-thang) you publish afterwards sounds like you, doesn’t sell you short, and certainly won’t give you the ick!

I’m not just a copywriter. I’m a creative partner, a brand strategist, and a most excellent tea brewer.
Hols from Just Custard Copy sat at a desk in front of a window with a mug and a laptop

You’re here because you know your brand is a-maz-ing.

But your voice has become buried under the nonsense of this noisy old world.

Your words can make the difference between a mediocre and a mega sales month. And your voice as a brand owner doesn’t need to be controversial to be heard. You started a business to enjoy the simpler things in life. Beach days. Spontaneous, guilt-free coffee catch-ups.

You’re ready for a creative partner. Someone who gets you (yoohoo, that’s me)

BRAND IDENTITY & CONTENT WRITING SERVICES

Choose your brew

Ten years of brand writing for the UK’s household names. Two years writing for small business owners. Three brand voice workshops hosted. Brewed into services just for you.

Brand Voice & Website Writing & Content Strategy

Signature Brew Brand Voice Blend

Every nook and cranny of your verbal identity handled. Use your words to do more than sell your offer. A brand voice AI can’t copy, a website that shows up when you’re taking down time, and a content strategy that makes brand writing so much easier.

Brand Voice & Messaging

Perfectly Brewed Brand Voice Blend

We’ll start with a conversation to unearth what makes you unique, help you justify your prices without overexplaining, and craft messaging that magnetises your dream buyer so they know you’re the only choice.

DIY Brand Voice Development

The Word Larder System

If you’re just starting out, but want to build your brand voice foundations and messaging frameworks so you never run out of content writing inspiration again. I crafted The Word Larder just for you.

Don’t just take my word for it…

“Since launching the content, I’ve had 22 inquiries from the website, and 16 of them have become paying customers.

The best part is, now I know if I want to go away or if I’m busy with client work, my website is working with my other content to find the next client.

Charlie | Hunt Carpentry  & Joinery

“Hols is my go-to brand voice gal, helping me infuse personality into my website copy projects. She’s excellent at absorbing a brief and running with the brand voice — so much so that it often becomes even stronger than the client’s initial brand voice development, because it’s actually living and breathing within their website copy

Zoe | Zo Connected

“So helpful and lovely to work with. It’s so lovely to read all of the copy/brand voice stuff and go, ‘This sounds like me,’ but I’d never be able to write like this myself.

Bryony | Clay & Burn

“Do your clients usually get this emotional reading this?

Eva | Anders Design Studio

You can find all these reviews on Google

Why bother with brand voice?

In all my experience of writing, verbal identity (or the lack of) is what makes or breaks a business. I could’ve focused on just writing, but it’s so clear to me that verbal identity is something that business owners, especially with the rise of AI, need more than ever to be successful.

You’re one conversation away from words that are too distinct to copy and too experienced to underprice.

Something on your mind?

If you can’t see the answer that has you in ponderment, drop me a message on Insta or fill in the form.